Privacy Policy

1. Introduction

This Privacy Policy explains how MakeADir (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our marketing website, create an account on our platform, build a directory, or otherwise interact with our no-code directory builder services (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Data: When you register for a MakeADir account, we collect your name, email address, and any profile details you choose to provide (such as a display name or avatar).
  • Directory Content: When you use our platform to build a directory, you may provide business names, descriptions, categories, images, location data, and other content. This content is stored on our infrastructure so that your directory can function and be published.
  • Custom Domain Information: If you connect a custom domain to your directory, we collect the domain name and DNS configuration details necessary to provision and maintain the connection.
  • Communications: If you contact us via email, contact form, or support channels, we collect your name, email address, and the content of your message.
  • Payment Information: If you subscribe to a paid plan, our payment processors collect your payment card details, billing address, and transaction data. We do not store full payment card numbers on our servers.

2.2 Information Collected Automatically

  • Usage Data: We automatically log information about your visit, including your IP address, browser type and version, operating system, referring URL, pages viewed, and the date and time of your visit.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to maintain your session, remember your preferences, analyze usage, and deliver relevant content. You can control cookie settings through your browser; however, disabling cookies may limit certain features of the Service.
  • Analytics: We use third-party analytics providers (such as Google Analytics) to understand how visitors interact with our marketing site and platform. These providers may use cookies and similar technologies to collect information about your use of the Service. This data is aggregated and does not directly identify you.

2.3 IndexNow Submissions

MakeADir uses IndexNow to notify search engines when pages on your directory are created or updated. When a page changes, a submission containing the URL is sent to IndexNow-enabled search engines. No personal information is included in these submissions.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate, maintain, and improve the Service
  • To create and manage your account
  • To host, publish, and serve the directories you build on our platform
  • To provision and maintain custom domain connections
  • To generate blog posts and other content using AI-powered features
  • To process payments and manage subscriptions
  • To communicate with you about your account, billing, or support inquiries
  • To send administrative messages, product updates, and security alerts
  • To send marketing communications (where you have consented or where permitted by law)
  • To detect, prevent, and address fraud, abuse, or technical issues
  • To comply with legal obligations and enforce our terms
  • To analyze usage trends and improve the user experience

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Published Directories: Content you publish on your directory (such as business listings, descriptions, and images) is publicly visible on the internet when your directory is live.
  • Service Providers: We share information with trusted third-party service providers who assist us in operating the Service, including hosting providers, payment processors, email delivery services, AI service providers, and analytics providers. These providers are contractually bound to protect your data and use it only for the services they provide to us.
  • Legal Compliance: We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

5. End Users of Your Directory

When you build a directory on MakeADir, you may collect personal information from your own visitors and end users (such as names, email addresses, and listing submissions). You are the data controller for the information you collect through your directory. MakeADir acts as a data processor on your behalf and processes that data only to the extent necessary to provide the Service to you. We encourage you to publish your own privacy policy on your directory and comply with applicable data protection laws.

6. Payment Processing

We use third-party payment processors to handle subscription payments on the Service. When you make a purchase, your payment information is transmitted directly to the processor and is not stored on our servers. Our payment processors are PCI-compliant and adhere to strict security standards. We encourage you to review the applicable processor's privacy policy for details on how they handle your data.

7. Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential Cookies: Required for the Service to function, such as maintaining your login session and keeping you authenticated while you build and manage your directory.
  • Preference Cookies: Remember your settings and preferences across sessions.
  • Analytics Cookies: Help us understand how visitors use the Service so we can improve the platform.
  • Marketing Cookies: Used to deliver relevant advertisements about MakeADir (if applicable).

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of the Service.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain certain data by law or for legitimate business purposes (such as fraud prevention, dispute resolution, or enforcing our terms). Directories you have published and their content will be taken offline upon account deletion. Content that has been indexed by search engines may persist in caches even after removal from our servers.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal or contractual retention obligations.
  • Restriction: Request that we limit the processing of your personal data.
  • Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw consent where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), secure server infrastructure, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.

11. International Data Transfers

Your information may be transferred to and processed on servers located outside of your country of residence, including in jurisdictions that may not provide the same level of data protection as your home country. By using the Service, you consent to such transfers. We take steps to ensure that appropriate safeguards are in place when data is transferred internationally, including the use of standard contractual clauses where applicable.

12. Contact Us

If you have questions, concerns, or wish to exercise your data rights under this Privacy Policy, please contact us at:

Email: [email protected]

We will endeavor to respond to all privacy-related inquiries promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service. When we make material changes, we will notify you by email (if you have an account) and by posting a prominent notice on the Service. Your continued use of the Service after the effective date of the updated policy constitutes your acceptance of the changes. We encourage you to review this page periodically.

Last updated: June 10, 2026

14. Jurisdiction-Specific Disclosures

California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

EEA/UK Residents: If you are located in the European Economic Area or the United Kingdom, our processing of your personal data is based on one or more lawful bases under the GDPR, including consent, contractual necessity, legitimate interests, and legal obligation. You have the right to lodge a complaint with your local supervisory authority.